top of page
Bringing real humans
to digital interactions
at scale
Patented Technology
No
Deepfakes
No Synthetic
Humans
World-leading technology that automates a real-human at scale, allowing you to engage with customers online like never before.
No AI bias – No hallucinations - No unpredictable responses. Discover digital engagement that’s rules-based, compliant, and builds customer confidence.
Human-first CX across the lifecycle
Acquire
Enquiry
Purchase
Account Set Up
Policy Set Up
Guided
Form Completion
Guided
Fact Finder
SOLUTIONS
Engage
Onboarding
Feature Adoption
Insurance
Claim Update
Year In Review
‘Wrap’
Cross Sell
Up Sell
In App
Triggered Events
Retain
Policy Renewal
Churn Prevention
Triggers
Contract / Term
Expiry
Feedback / Survey
Engagemennt
Life Stage
Messaging
Acquire new customers
Engage existing customers
Retain existing customers
Acquire new customers
Engage existing customers
Retain existing customers
Acquire
Purchase
Account Set Up
Policy Set Up
Enquiry
Guided
Form Completion
Guided
Fact Finder
SOLUTIONS
Engage
On Boarding
Feature Adoption
Insurance
Claim Update
Year In Review
‘Wrap’
Cross Sell
Up Sell
In App
Triggered Events
Retain
Policy Renewal
Churn Prevention
Triggers
Contract / Term
Expiry
Feedback / Survey
Engagemennt
Life Stage
Messaging
Human-first CX across
the lifecycle
Rules based Agentic AI =
Trusted user experiences
SOLUTIONS
Acquire
Engage
Retain
Enquiry
Purchase
Account Set Up
Policy Set Up
Guided
Form Completion
On Boarding
Feature Adoption
Policy Renewal
Year In Review
‘Wrap’
Contract / Term
Expiry
Guided
Fact Finder
Insurance
Claim Update
Churn Prevention
Triggers
Cross Sell
Up Sell
Feedback / Survey
Engagemennt
In App
Triggered Events
Life Stage
Messaging
Human-first CX
across the lifecycle
Enquiry
Purchase
Account Set Up
Policy Set Up
SOLUTIONS
Acquire
Engage
Retain
Guided
Form Completion
On Boarding
Feature Adoption
Policy Renewal
Year In Review
‘Wrap’
Contract / Term
Expiry
Guided
Fact Finder
Insurance
Claim Update
Churn Prevention
Triggers
Cross Sell
Up Sell
Feedback / Survey
Engagemennt
In App
Triggered Events
Life Stage
Messaging
Human-first CX
across the lifecycle
Reduce
churn
Increase policy & account renewal
Maximize repurchase
Heighten
engagement
Reduce contact center
traffic
Amplify
conversion
Reduce abandonment
Proven Performance in Financial Services
We’ve helped major financial institutions achieve:
⬆️ Up to 96% CSAT
⬆️ Improved conversion rates of over 20%
⬇️ Cut call centre load by up to 40%
AI Agents often struggle to deliver that kind of measurable, repeatable ROI.
*Aggregate Data
Heighten
engagement
Reduce contact center traffic
Seamless integration
HumanableCX integrates with any CRM platform
Advanced analytics
Customer interaction metrics offer solution optimization insights and inform future state
ISO27001:2022 certification
HumanableCX is ISO27001 certified.
ISO27001 is the global standard for data security management.
Experience the future of Digital Customer Engagement
The Humanable Digital Video Virtual Concierge is redefining how businesses interact with customers online - trusted, human, and scalable
DELIVERING REAL RESULTS
PERSONALIZED INSURANCE CLAIM UPDATE VIDEOS
76% INCREASE
CSAT score
NEW CUSTOMER ON-BOARDING - 24/7
38% REDUCTION
Call centre traffic
A/B TEST | PERSONALIZED VIDEO vs GENERIC
5X HIGHER
Video engagement
B2B CUSTOMER ENGAGEMENT PROGRAM
1200% INCREASE
Email open rates
PERSONALISED INSURANCE CLAIM UPDATE VIDEOS
76% INCREASE
CSAT score
bottom of page